Frequently Asked Questions

Prep your nails (clean, dry, no oils), select your sizes, apply the adhesive tab, align the press-on from the cuticle, and press firmly for 10–15 seconds. Check out our How It Works page for the full step-by-step guide.

Up to 2 weeks with proper prep and care. The biggest factors are clean, oil-free nails before applying and avoiding prolonged water exposure in the first hour.

Every set comes with 24 nails in multiple sizes. If a size is slightly too wide, you can file the edges gently with a nail file to customise the fit. When between sizes, always size down.

Showering is fine after the first hour. Long periods of water exposure (swimming, long baths) can shorten wear time, always dry your nails thoroughly afterwards.

No. When applied and removed correctly, press-ons cause no damage. Never force or peel them off. Always use the soak-off method for safe removal.

Yes! Remove them gently, clean off any remaining adhesive with a buffer or acetone, and store them safely. With fresh adhesive tabs they can be reused 2–3 times.

Soak in warm soapy water for 5–10 minutes, then gently wiggle from the cuticle edge until the nail releases. Never pull or force. Full removal guide on our How It Works page.

The most common causes are oily nails at application, water exposure too soon after applying, or an adhesive tab touching the skin/cuticle. Make sure nails are completely clean and dry before applying.

Standard domestic shipping takes 3–5 business days. Express is 1–2 business days. International orders typically arrive within 7–14 business days depending on location.

Yes! Orders over $35 qualify for free standard shipping within Australia.

Contact us as soon as possible at nails@pressdon.com and we'll do our best to help. Once an order has been dispatched we're unable to make changes.

We accept returns on unopened items within 14 days of delivery. If your order arrived damaged or incorrect, contact us and we'll sort it out right away. See our full Returns page for details.